Scoops Old Fashion Ice Cream in Viera

Great service and product

Great

So many flavors to choose from! Very delicious old fashioned ice cream just like they claim. Definitely will go back.

I got the hot fudge brownie with 2 scoops of mint cookie dough and the pairing was a great choice. But I also got the taro Boba tea and it really let me down..

Been here twice. Both times great service and great selection!! The serving sizes are huge and good value. This is becoming my go-to ice cream place!

Words cannot even begin to describe the deliciousness of their ice cream. Their chocolate fudge brownie and captains chocolate is so good, even when topped with hot fudge (really good hot fudge) - and that's a lot of chocolate. Probably the best Ice cream you can get from anywhere. I would recommend this place any day over any other ice cream shop in the area, including Cold Stone. Good prices, good service, good ice cream! No wonder the long lines each time I go in - it's worth it.

I love it , they got all the yummy desserts

Good price, great ice cream. Indoor seating. Lots of selections. If you just want a cone they have that too. Also, they also sell food items as well.

WOW!!! We have been here for 1 1/2 years and never knew about this place. Love it...may turn into a normal stop. Love the selection and the hospitality. Thank you!!!

Good prices, very nice staff. Only reason it's not 5 stars is because it seemed to take a very long time for only 3 ice cream cones. Everything else was good though 😊

Had a wonderful break from the heat and rain...with ice cream!! Blueberry cheesecake was the pick for me...nice clean shop with friendly service!! Give them a try...

Great ice cream. The price could be a little bit less but overall very good.

Great ice cream and milkshakes. You can get a punch card to track visits for a free small ice cream. Many selections of ice cream that you can sample before ordering. There's frequently a line. After all, it takes awhile to hand scoop ice cream. It's worth the wait.

Having more than one employee working counter would help. Ice cream was not amything special, good brought in Ice cream. We will ne back becuase my daughter loves going.

I love this ice cream place. I haven't had anything but ice cream from her but it was very good. There ice cream is hand made and they have different options, like gelato or sorbet

Unfortunately we never got to have our ice cream because the man behind the counter thought it was more necessary to mess around in the back for a solid 20 minutes instead of help us. We were his only customers at the time, and he clearly saw us. He had a small kid on an iPad going in and out of the kitchen. After a good 20-25 minutes of just waiting for him to serve us, we walked out and got ice cream at McDonalds.

Maple Walnut icecream was really good.

Buyer beware!! Toppings are listed as .69. They charged $2.5 and $3, respectively, for one topping on each of my kids kiddy cup ice creams. I asked why the toppings were more expensive than the ice cream basically and she said the ones we chose weren’t on the list of .69 toppings and cost more. However the price for the other toppings was not posted anywhere!! She filled up over a cup of topping and weighed it to get the price!!!! So purposely added an excessive amount of topping and never told me what the charge per ounce was and it was not posted. I understand certain toppings may be premium, by you have to notify customers and have prices clearly marked. I was told “certain toppings are heavy” when I complained. Yes, they are heavy when you use like 2 cups of topping and then weigh them according to an unposted price schedule!! Will never be back. The ice cream is good and my kids were happy but we felt this was very unethical.

There are so many different flavors to choose from! I will definitely return! Staff seemed like they didn’t want to be there, but they were still nice.

Great selection of ice cream, friendly service, and fair prices.

Store was super busy! The owner had one boy working by himself! He did an excellent job going through everyone very fast!

Good ice cream, fast service, clean, good price

Great ice cream, decent price. Only reason I'm not giving it five stars is the customer service isn't good at all

Fantastic selection of flavors

Great ice cream place. The customer service is excellent. Especially the worker Leeya Jomon. Leeya is doing an outstanding job. She is a very hard worker. She takes care of the customers very well. She should be promoted as a manager with a raise.

There mango boba tea was HORRIBLE (not one ounce of mango flavor in it) and the service was very slow and terrible.

The best ice cream place in town

Went for ice cream at 8:35PM and the door was locked. Girl behind the counter acted annoyed that she had to unlock the door and do her job. Obviously she was hoping no one would show up so she could leave right at 9. Mediocre ice cream and sour customer service. Pass.

Very cute place. Ice cream is okay, but not delicious.

The lady there tonight was rude, not worth the money id rather go somewhere else.

Our favorite place to have ice cream

Awesome!!

Huge variety of ice cream and delightful Indian snacks!

Its ice cream. There is nothing bad to say here. Service is great and they gladly give samples.

Awesome! Great selection!

Nice placeThere were not using gloves and employee's finger was inside of the cup

Publix is right there - and for the price - I can get the equivalent of 10 ice creams from this place - along with top notch fresh toppings - to include the freshest fruit. Meanwhile, as I checkout at Publix, they are in a good mood - appreciative that I am a customer - and treating me with respect. I think I will goto Publix, and me and my kids can make our own custom ice cream creations.

I visited this evening and there was only one employee there. 3 members of my family ordered ice cream with toppings and every topping pulled out was literally rock hard and stale. When we asked if there were any fresh toppings, the employee seemed put off. My husband ordered a boba tea and they were out of the tapioca balls. Poor customer service and lack of quality ice cream.

I went to Scoops looking for some ice cream and that's what I got along with some other things. The ice cream was good, nothing out of the ordinary and they had a lot of flavors. The place is called "Scoops Old Fashioned Ice Cream" I could tell the ice cream was bought in but that wasn't the issue. When we went to order they also had a whole different separate menu with Indian food?! Indian food in an ice cream shop? I love Indian food but not with my ice cream. I believe this business is confused about the message its sending to its customers. Consistent branding is important and if your an "old fashioned ice cream shop" that's what you should be not an ice cream shop that also sells Indian food.

What a cute little place with a variety of option! My daughter loved her "Superman" ice cream. I had the chocolate peanut butter, which was delightful. I would recommend thia place on a hot day, as they are air conditioned.

Great service great ice cream. I only go for the chocolate peanut butter and some jelly beans. Very clean and plenty of places to sit and enjoy.

Way overpriced, $10 for 2 small plain soft serve cones that were stale. Lost our business forever

Very kind people

First visit. Staff were friendly and helpul,good tasting ice cream,generous portions and good price. Will visit again.

Terrible customer service.Menu says “Milkshakes can be made with hard or soft ice cream.” I ordered a chocolate shake made with hard ice cream. Direct quote from the man working: “I’m just gonna make it with soft serve because it’s easier to mix.” My response: “So I really cant get it with hard ice cream?” Employees response: “No. It would take a really long time.”Unbelievable. Don’t think I’ll be bringing my family back to Scoops...

Bait and switch on toppings. Sign says $.69. One topping I was charged $3. They weigh it and dump way too much on top. Intentionally doubling the cost of an ice cream. No other prices are listed for toppings.

Kids love this place. Sometimes the cashiers could be a little friendlier/seem annoyed with kids. (I get it, kids can be trying, but it is a kids place if you have candy and ice cream so maybe a little more patience?) other than that we love the place and great variety. Maybe you guys could add more seats outside- we love sitting outside but often the seats are taken in the cooler months. :) 🍨

Very good ice cream and selection

The ice cream is good but we think it was over priced. The place was not very clean... maybe we hit a bad day.